Privacy Policy

This Privacy Policy provides important information about how we collect and use your personal information (“Personal Data”).  References to “Enchanted Rock” are references to Enchanted Rock Holdings, LLC (a Delaware limited liability company with corporate headquarters at 1113 Vine Street, Suite 101, Houston, Texas 77002) and its subsidiaries. Please review this Privacy Policy carefully. Enchanted Rock recognizes and respects the security and privacy of your Personal Data. This Privacy Statement applies only to sites owned by Enchanted Rock but not to any third party-sites that may be linked to an Enchanted Rock site. Please check those sites for the applicable privacy policy.

Personal Data Collection

The following section outlines how and why Personal Data is collected:

  • Request for Enchanted Rock Promotional Materials
    We collect Personal Data when you communicate with Enchanted Rock or sign up to receive marketing materials and whitepapers.
  • Purchase of Enchanted Rock Products and Services
    Enchanted Rock will collect Personal Data when you purchase Enchanted Rock products and services. This Personal Data may include name, address, phone number, email address, and location.
  • Access to Enchanted Rock Website
    Enchanted Rock will collect limited Personal Data when accessing the Enchanted Rock website. This information would be collected through the use of cookies that are necessary for technical functionality and to also help provide personalization to the end-user, as well as provide performance and advertising analytics. Such information is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.
  • Under 18 Years of Age
    Enchanted Rock does not knowingly collect Personal Data online from individuals under 18 years of age without parental consent. Please report any individual to Enchanted Rock (info@enchantedrock.com) who is under 18, and has provided their Personal Data without parental consent, and we will take steps to remove the data as permitted by law.

Disclosure of Personal Data

We do not sell or otherwise disclose personal information about our website visitors outside Enchanted Rock, except as described here.

  • We may share information provided by our visitors to this site with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements.
  • We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials as required to comply with a legitimate legal request, or (iii) when we believe disclosure is necessary to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity.
  • We may share information about you as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, including bankruptcy proceedings, and your information could be transferred to a third party as one of the business assets in such a transaction. It also can be disclosed in the event of insolvency, bankruptcy or receivership. In such an event, we will post prominent notice of the change in ownership.

Legal Justification for Processing of Personal Data

We may use personal information collected about you for the following purposes:

  • Performance of a contract.
  • To allow Enchanted Rock to provide technical support to customers.
  • To provide, administer and communicate with you about products, services, events, surveys and promotions by Enchanted Rock (including by sending you marketing communications).
  • Process, evaluate and respond to your requests, inquiries and applications; create, administer and communicate with you about your accounts (including employment application profiles); operate, evaluate and improve our business (including developing new products and services; managing our communications; performing market research; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services and website; administering our website; monitoring and auditing compliance with internal policies and procedures, legal obligations and to meet requirements and orders of regulatory authorities; and performing accounting, auditing, billing, reconciliation and collection activities).
  • Conduct investigations and comply and enforce applicable legal requirements or, industry standards and our policies and terms, such as this site’s terms of use; and ensure the safety of Enchanted Rock network services, information resources and employees.

We also may use personal information for additional purposes. We will identify these additional purposes at the time of collection.

Personal Data Consent

In cases where Enchanted Rock is not already authorized to process your Personal Data under applicable laws, Enchanted Rock may request your consent for the following:

  • Marketing
    Enchanted Rock may ask for your consent to contact you by SMS, mail, email, telephone and social media to keep you informed of our products and services.
  • Research
    Enchanted Rock may ask for your consent to user your Personal Data for research purposes.
  • Use of Cookies
    The Enchanted Rock website use cookies to improve user experience and performance/advertising analytics. Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, which can be accessed either by the web server or the client computer.  Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and your last time logging onto the site. Cookies, as well as other tracking technologies, such as HTML5 local storage, Local Shared Objects (such as “Flash” cookies), web beacons, and similar mechanisms, may record information such as Internet Domain and host names; Internet Protocol (IP) addresses, browser software and operating system types; clickstream patterns, and dates and times that our Site is accessed. Cookies used for analytics may use non-Personal Data this is not directly linked to you. Enchanted Rock uses analytical technology to improve our Site and Services.
    End-users who would like to deny the use and saving of cookies from our site on to their computer’s hard drive, should consider taking steps within their computer’s web browser to block all cookies from the Enchanted Rock site.
  • Please note that if you choose to erase or block cookies on your computer, you will need to re-enter your information to gain access to certain parts of the Enchanted Rock website. For information on how to disable cookies, please refer to your browser’s documentation:
    InPrivate mode in Microsoft Internet Explorer
    Incognito mode in Google Chrome
    Private browsing mode in Mozilla FireFox
    Private browsing mode in Apple Safari

Right to Erasure

You may at any time withdraw the consent you provided to Enchanted Rock for the processing of your Personal Data for the purposes set forth in this Privacy Notice by contacting us at info@enchantedrock.com provided that Enchanted Rock are not required by applicable law or regulatory requirements to retain such information.

Anonymized Data

Enchanted Rock may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, and other identifiable information) that makes the data personally identifiable to you or through obfuscation or through other means.  Our use of anonymized data is not restricted by this Privacy Notice.

Data Retention

Enchanted Rock will retain your Personal Data for as long as you maintain an account or as otherwise necessary to fulfill our contractual obligations.  We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Notice, we will delete your Personal Data from our systems.  Where permissible, we will also delete your Personal Data upon request, as further described in this Privacy Notice.

Social Network Sites

To enhance your experience on our website, we sometimes embed content and sharing tools from other (third party) sites, such as “like” buttons from social networking sites; these third-party sites may also place and access cookies on your device. Enchanted Rock does not control the placement or access of these third-party cookies. You should check the relevant third-party website(s) for more information about these cookies and whether and how you may make choices about them. These are:

Twitter – Twitter privacy policy
LinkedIn – LinkedIn privacy policy
Google+ and Google Analytics – Google privacy policyGoogle Analytics privacy policy

Data Transfers

We may transfer Personal Data we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. By submitting data on the site, you provide explicit consent to these transfers, including transborder transmission of data covered by this Privacy Statement.

Data Access, Modification and Deletion Rights

You have the right in certain circumstances to request confirmation from us as to whether or not we are processing your Personal Data. Where we are processing your Personal Data, you also have the right to request access to, modification of, or deletion of such Personal Data. You have the right in certain circumstances to receive the Personal Data concerning you that you provided to us and have the right in certain circumstances to transmit such data to another controller.

To exercise your rights with respect to your Personal Data, please contact us at info@enchantedrock.com. As permitted by law, certain data elements may not be subject to access, modification, and/or deletion.  Furthermore, we may charge for this service and will respond to reasonable requests as soon as practical and as required by law.

In certain jurisdictions, you may have the right to lodge a complaint with a supervisory authority.

How We Protect Your Information

We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information you provide to us against loss, misuse, or unauthorized access. All Personal Data that we collect is protected using industry standard computer security and industrial security practices.

Contacting Enchanted Rock

If you have any questions or comments about the Enchanted Rock Privacy Policy, please contact us by:

Emailing us at:   info@enchantedrock.com

Calling us at: +1 713-429-4091

Or

Writing us at:
Enchanted Rock, LLC

1113 Vine St., Suite 101

Houston, TX 77002